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Help Center​

RETURNS POLICY

Products must be returned within 14 days of receiving your order.

Products must be unworn and unwashed with all tags still attached (if your item had tags when you received it). As part of our sustainability efforts, we are removing the tags from all new products so don’t be alarmed if you receive an item with no tags on.

Items purchased under discount are not eligible for any return or exchange, all sales are final.

You can return ALL ITEMS from your order. But please see the below items for ANY EXCEPTIONS to this rule:

 

  • Women’s swimwear can only be returned if the hygiene seal is still intact.

  • Underwear can be returned as long as the hygiene strip has not been removed.

  • Socks can be returned if they are sealed in their original packaging.

  • If an item is marked as Final Sale, this item is non-returnable.

  • Face masks cannot be returned or refunded due to health protection reasons.

  • Men’s swimwear can’t be returned for hygiene reasons.

  • Returns registered separately cannot be returned as one, even if they are from the same order. Combining registered returns will slow down the refund process!

* Please note that In order to receive a full refund, all items must be returned to us UNWORN/UNUSED and in the same condition you received them with their original packaging. If an item is returned to us damaged, worn or in an unsuitable condition, we won’t be able to give you a refund. All items are inspected on return *

Products purchased from a Suave Vera will be refunded with store credit in the full amount.

 

For More Returns Information: Click Here!

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